Monthly Archives: August 2011

The Triple Bottom Line

Experts in Operations Management talk about baggage fees!

Are baggage fees good for society? « The Operations Room

 

How to load passengers.

Some advice from a physicist.  What are the assumptions he is operating with? How does it differ from Southwest?

More on loading passengers on to planes « The Operations Room

 

Weird Measurements provoke weird behavior

You get what you measure. Here’s a new take on it.

Perverse incentives in managing hospital queues « The Operations Room