If Amazon took cash!

http://operationsroom.wordpress.com/2011/09/15/internet-retailing-in-a-cash-culture/#more-2754

Waiting Lines and customer satisfaction

How long should we allow waiting lines to be at customs? many of you may be familiar with this.

Queuing to clear customs « The Operations Room

 

Disaster Preparedness has many dimensions

This is what Operations Pros think about. what do you think? Is this helping the competition or a prudent response to disaster?

Toyota gets ready for the next earthquake « The Operations Room