Category Archives: Production Operations

Revenge for Customer Service

Customer service revenge « The Operations Room

Competing for Trash

Who knew? There is more competition for trash than there is for cell phones. And here’s a market where you need to use all the means at your disposal to compete. The old fashioned operations viewpoint simply won’t work.

Supply chain partnerships for more efficient recycling « The Operations Room

 

Defective Dollars

Production problems in printing dollars.

Quality Control and Printing Money, or, why Having an Helicopter is not enough « The Operations Room