Category Archives: Production Operations

Revenge for Customer Service

Posted on January 28, 2011 by | 1 comment

Customer service revenge « The Operations Room

1 Comment

Posted in Org Behavior, Production Operations, Supply Chains

Competing for Trash

Posted on January 12, 2011 by | Leave a comment

Who knew? There is more competition for trash than there is for cell phones. And here’s a market where you need to use all the means at your disposal to compete. The old fashioned operations viewpoint simply won’t work.

Supply chain partnerships for more efficient recycling « The Operations Room

 

Leave a comment

Posted in Logistics, Production Operations, Strategy, Supply Chains

Defective Dollars

Posted on December 13, 2010 by | Leave a comment

Production problems in printing dollars.

Quality Control and Printing Money, or, why Having an Helicopter is not enough « The Operations Room

 

Leave a comment

Posted in Production Operations