Close observation of customers is worth more than data mining.
Sales clerks as anthropologists « The Operations Room
Close observation of customers is worth more than data mining.
Sales clerks as anthropologists « The Operations Room
Posted in Logistics, Production Operations, Quantitative Methods, Supply Chains
Tagged department stores, forecasting, ordering
A case for analytics. You have to know who is shopping when.
Who buys diapers at midnight? « The Operations Room
Demand for shopping bags is elastic.