Little’s law goes viral

Here’s a wonderful must-read discussion of waiting lines by a top publication and by a real expert.  Required reading for my classes in waiting lines next semester.

Lines, lines, lines! « The Operations Room

How many bucks does it take to change a light bulb?

LED bulbs justified on lower maintenance. I remember the first CFL bulbs, which were reputed to have longer lifetimes, but in fact broke more often. You could not unscrew them without breaking them after they first heated up and got brittle.  I hope LED bulbs are not like that.

Light bulb economics « The Operations Room

Sustainability is good for consultants

John R. Ehrenfeld: sustainability by Design