Cardboard pallets – Ikea’s sustainability effort

Here’s an interesting innovation which may be more sustainable. Cardboard pallets.

Are they more sustainable than the wooden ones now often used in shipping?

Ikea as supply-chain innovators « The Operations Room

Just like Benihana — see what the chef is cooking

Seems like heavy manufacturing is starting to learn lessons from the service industries like restaurants. When we see how what we eat is prepared, we are likely to think more of the restaurant. 

Factory of the Future: VW’s innovative “Transparent Factory” in Dresden, Germany « The Operations Room

Call Centers in the Phillipines

Why are Filipinos better workers in call centers?

NBA, “Friends” and Hamburgers: Why Call Centers are Moving to the Philippines « The Operations Room