Shippers want service. If you mess up, they won’t stay with you. It’s the new reality. And it includes all kinds of service from pickup to final destination of the cargo.
Splash24/7 has some good articles. This one is by Sam Chambers.
Disgruntled shippers are leaving in their droves from the company that used to be known as China Shipping Container Lines (CSCL) following its merger with Cosco earlier this year. CSCL joined forces with Cosco Container Lines to form China Cosco Shipping this March – a move pushed by Beijing which has been aiming to get […]
Source: Disgruntled former CSCL customers leaving China Cosco Shipping in their droves – Splash 247
Supply Chain and Logistics 