Well, the media storm over the ban on receiving empty containers at Felixstowe got their attention at the port. Our earlier post on this subject explained the problem.
The apologies were for
“inconvenience”, “our service standards are not currently where we would like them to be”.
Source: The Loadstar, 9/21/2020
The port claims they are seeing a rush of container deliveries; perhaps it’s a presage of Brexit starting January 1, or simply a rush of winter orders. But this was entirely foreseeable. I guess their eye wasn’t on the ball for this crisis.
Imposing the ban was clearly a mistake, and a shock. It only took a couple of days for port management to realize they had screwed up the supply chains of everyone using the port.

By Mike Wackett 21/09/2020
Link: https://theloadstar.com/felixstowe-port-apologises-to-customers-and-rescinds-empty-container-ban/
By Gavin van Marle 18/09/2020
Pingback: UPDATE – Felixstowe issues apology and rescinds container ban