Tag Archives: design

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DCSA unveils new era of smarter supply chains with track & trace standards

The Digital Container Shipping Association has unveiled its new T&T standard for tracking containers while en route between shipper and consignee.  They are quite detailed and have been planned using some of the latest design thinking techniques, including the definition of personas who might use the system one way or another. They’ve prepared some very nice slide shows to describe at a high level what they are doing.

DCSA was launched by MSC, Maersk, Hapag-Lloyd and ONE last April, with CMA CGM, Yang Ming, Evergreen, HMM and Zim joining a month later. This is a fairly quick turnaround for a first standard delivery.

The catch will be how fast people start sticking to them when building equipment and systems. Doing so can be predicted to help sales, via a network effect– since the standards make systems compatible, there’s less hassle making one system relate to another.  A close review should be done of the standards, to see how many choices individual participants are given to make the information specific to their needs.  Such choices tend to produce systems that lose their compatibility if one of the partners changes, and make specific programming necessary when others try to adapt to the system. It’s the anthesis of cooperation.  And these standards are meant to promote cooperation rather than competition.

An example of the issue can be seen with EDI, in which general record structures are defined, but a lot of latitude is given to provide extra information or different information. The result is that EDI needs to be specially programmed for each pair-wise interaction of companies, a problem that has haunted us for 20 years even though
EDI, in general, was a big step forward.

Let’s hope that we all have learned from the past, and can use the standard to really lubricate information flow in supply chains.

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By via New era of smarter supply chains as DCSA track & trace standards are unveiled – The Loadstar
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Cryptocurrency TEU token gone

Here was one of the use cases for blockchain that everyone thought was innovative, addressed a real problem, and made some sense.  Apparently the users don’t think so.

It was designed to provide a mechanism to make reservations for 3PLs and shippers for slots on container ships.  The issue addressed was overbooking and no-shows.  But apparently noi one was able to make use of it. Only 100 were traded recently, leading to the firm’s shutdown.

I suspect the problem is the ocean carriers’ propensity to cancel voyages if they don’t have enough cargo. that delays everyone’s cargo till the next ship goes. That could be a week or more on many routes.  Why would anyone book using the TEU if the voyage will be canceled?

A bit more design thinking, developing user personas and use cases, might have revealed this flaw early on and prevented the waste of venture capital and startup labor, or created more usable modifications.  But maybe it accomplished what the entrepreneurs wanted– they got funded for a year or so and put the money in their own pockets. So what about the users? The VCs have baked into their plans a 90% failure rate; they’ll just make it up on another better bet.

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via Low take-up forces shipping cryptocurrency teu token out of circulation – The Loadstar

Applying design thinking across the business

A McKinsey interview with some videos of Catherine Cottrell of Citrix

Applying design thinking across the business: An interview with Citrix’s Catherine Courage | McKinsey & Company.