Category Archives: Advanced Computing

DP World launches ‘end-to-end logistics platform’ to compete with carriers

DP World has not waited to announce their complete booking and shipping system to compete with Maersk’s announcement.

Maersk has Tradelens, a booking systme using blockchain concepts, which is a partnership with IBM, and purports to allow a shipper to book end-to-end delivery of cargo.

The DP World version is called CARGOES. According to the article, DP World claims that while blockchain is not part of their system now, they are looking at including it.

And why would they want to, if the standard database technology works well? It surely would not perform as well, and once they have the permissions set up, registered users can query whatever they set up to allow.

But more important, both of these announcements tend to render ocean freight brokers less relevant for smaller shippers. While there are other services brokers could perform, the one-stop booking and tracing they offered can be obtained elsewhere.

Brokers can still provide customized help with freight services. And they may have a customer relationship that cannot be obtained through an app. And remember, brokers still buy 40% of ocean shipping space, so that competing with brokers may cut off your nose if they shift where they buy their space for resale.

It’s most useful now, with rates at an all-time high for containers, from say Asia to EU or US. The platforms may help the firms keep some of the margin they are able to command right now. They won’t have to discount so much for brokers who book larger volumes Bu tthe ocean shipping firms can’t expect to maintain their blanked sailings and late deliveries as a means of holding prices up. That’s anathema for shippers, who can’t see their cargo tied up in shipping delays of various sorts.

The high prices are going to create big incentives to figure out how to cut them out. We already see large shippers such as Amazon and Walmart and IKEA turning to chartering their own ships. There will be more of that.

These chartered ships are going to create dedicated fleets. And there is no reason they cannot offer some of their unused capacity for sale to some partners. Ocean liner companies may well be creating a secondary carrier set and find themselves serving far more small shippers and fewer of the megashippers, which were their primary source of revenue for years.

That would put them in a long-term starvation system, with megaships to fill and not enough large shippers to fill them. There would be massive retrenchment and only a few carriers would survive. That could be the future 10 years from now, after the supply chain disruption blip of the Covid period.

It’s good to remember that apps by themselves can’t create huge value; it’s the actual services and products they provide that are the real source of value. The shipping itself has to be conducted in a way that’s worth it for the customer.

By Charlie Bartlett, European Correspondent 21/10/2021

DP World launches ‘end-to-end logistics platform’ to compete with carriers – The Loadstar

Gartner’s strategic tech trends for 2021 turn pragmatic

Gartner thinks companies are finally starting to take security and protection of data seriously, and will focus more on the very practical improvements to operations they can make using IT. Big data, AI and other tech will play a role, but in service to other goals.

This is a good trend. For years we’ve known that cybersecurity requirements were preventing the full realization of computing’s ability to change how we work. Finally people are putting more effort into real solutions. If it works, it will be a giant step ahead.

Focusing on making sure customers and workers can mprove their productivity will also yield big benefits. If we use AI and data-driven decisions for that, and adopt the agile, experimental approach, great strides can be made.

AUTHOR Naomi Eide @NaomiEide PUBLISHED Oct. 19, 2020

Gartner’s strategic tech trends for 2021 turn pragmatic | CIO Dive

US exporters revolt over cost of changing earliest return dates

This story isn’t pretty. It details how shipping lines are not providing accurate information on earliest return dates, and in fact are often changing them at the last minute. Those changes often result in penalties charged to shippers.

It’s another example of how ocean carriers refuse to look out for their real customer’s well-being. This sort of business model would be doomed to failure in most industries. But the ocean carriers seem to get away with it.

No wonder they are in such disrepute.

I’m not saying such customer service is easy to provide. There are lots of barriers.

I’ll tell you a story about my days as an IT guy. It was the disk drive business, not ocean shipping, but the idea is similar. Our top management asked us to provide a system so customers could call in and find out the status of their orders– where they were in the build process, and when we expected they would ship. This was long ago when there was no text messaging or even an internet. We used modems and dumb terminals, not PCs.

We devised a text-to-voice phone system which would read our manufacturing data (specifically the MRP workorder system) to locate the customer’s order and read her the status over the phone. the system worked great– you could call in from any phone and the system would find your order and read its status to you. We expected the system would be wildly popular, and customers would love it.

It started with a splash. Customers and salespeople dialed and got the message. It was very busy. But in a couple of weeks no one called.

When we investigated why, we found that the system worked great. The problem was that manufacturing decided the only statuses were order received and order shipped, nothing in between, and no time prediction. so the system worked great, but people had decided not to provide good information.

Manufacturing didn’t want to reveal the estimated dates; they wanted the freedom to change schedules at will without notifying customers.

I think that’s the real problem here– ocean shippers don’t want to limit themselves by revealing ERDs to customers. They think it would constrain their operations too much. No commitment. And to boot, they are able to collect fees from customers who didn’t realize there was no commitment. The game is patently unfair– there’s no economic incentive to get the carriers to reveal valid info.

Without a fair game with incentives for cooperation, there won’t be any. Prepare for some attempts to gain that fairness. Perhaps a search for regulation of the information rules and standards by government.

By Alex Lennane 19/10/2020

US exporters in revolt over the cost of changing earliest return dates – The Loadstar