The bridge in New York is open to traffic, but the big ships cannot pass yet. Nevertheless, it’s just a matter of some time till the Port of New York/New Jersey starts accommodating the larger ships that can use the Panama Canal now. This may give the New York area ports a big boost over the other East Coast competition.
BAYONNE, N.J. (AP) — The newly raised Bayonne Bridge is back in business.
Source: Newly Raised Section of Bayonne Bridge Open to Traffic | New York News | US News
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Posted in Logistics, Ports, Shipping, Supply Chains
Tagged infrastructure, ocean shipping, Shipping
Maersk is one step closer to its proposed merger with Hamburg Sud. It required an agreement for Hamburg Sud to drop out of five other alliances it was a part of when the deal closes, possibly by the end of 2017. Radical reorganization of the alliances is going to play havoc with shippers’ plans, of course, and require new contracts all around. The transaction costs to shippers will be substantial. And no one will defray this burden, unless Maersk and the other alliances cut rates accordingly to help convince shippers to go through the change.
Long term it might benefit shippers. But in the shorter run it’s hard to see how.
There are still four countries that need to approve the deal, so it will be a while before we learn all the fallout from the merger.
Source: EC clears the way for Maersk takeover of Hamburg Süd – The Loadstar
Posted in Logistics, Shipping, Strategy, Supply Chains
Tagged alliances, maritime, mergers, ocean shipping, Shipping, transportation
This McKinsey piece makes some of the best points I’ve heard about improving the customer experience. These thoughts resonate with me concerning the import-export logistics experience for customers.
Especially useful are:
The journey stinks though the legs perform well. Put in the context of ocean logistics, If the ocean carrying segment has only 70% reliability, it really doesn’t matter how reliable the other steps are; you’re limited to 70% satisfaction overall.
Some touchpoints have high importance but give low customer satisfaction.
Here’s the link to the article:
The benefits of improved customer experience can be fleeting unless changes to supporting back-end operations are made, as well.
Source: Putting customer experience at the heart of next-generation operating models | McKinsey & Company
Another article form the same source, cited above as reference 2:
New research reveals that focus, simplicity, “digital first,” and perceptions matter most.
Source: The four pillars of distinctive customer journeys | McKinsey & Company
Supply Chain Digest Port Technology International Marine Link
Supply Chain and Logistics 